Frequently Asked Questions
Everything you need to know about our heavy-duty apparel and services.
What is the typical shipping time for orders?
Standard domestic shipping usually takes 3-5 business days. Expedited options are available at checkout for those who need their gear on the job site sooner.
How do I ensure I am ordering the correct size?
Indigo Workwear fits are designed for mobility. We recommend consulting our detailed Size Guide, which includes chest, waist, and inseam measurements for every garment.
What is your return policy for worn items?
We accept returns on all items in original, unwashed condition with tags attached within 30 days. Items that have been worn on a job site or damaged cannot be returned.
Are your garments reinforced for heavy manual labor?
Yes, our workwear features triple-stitched seams and reinforced stress points, such as knees and pockets, using high-denier nylon and heavy-duty denim.
Do you offer bulk discounts for corporate teams?
We provide tiered pricing for bulk orders of 20 units or more. Please contact our sales department for a custom quote and embroidery options.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and interest-free installment plans through Shop Pay and Afterpay.